Case Study: Transforming Leadership and Work-Life Balance with UPPO Coaching

Client Background:

A seasoned professional in a leadership role within the healthcare industry. The complexity of healthcare coupled with the challenge of managing a team in a high-stress environment was taking a toll. Overwhelmed and in search of a solution, she reached out to UPPO to address key challenges and redefine her leadership approach.

Key Challenges:

The leadership role is demanding, often leading to feelings of being overwhelmed and unsure of where to begin. Working in healthcare brought additional challenges related to peoples mindset and adapting to a new industry. The need for stress reduction and achieving a better work-life balance were paramount.

Primary Focus and Goals:

UPPO worked towards empowering the client with tools to navigate diverse circumstances confidently. The primary goals were to instill a sense of direction through defined goals and objectives, and to cultivate a healthier work-life balance. The client sought to feel more in control, organized, and proactive in her leadership role.

Implementation of the Solution:

TTI Assessment: Conducted a comprehensive TTI assessment, including a one-on-one debrief and a team debrief with the leadership team to identify strengths and areas for development.

3-Month Coaching Program: Implemented a customized coaching program utilizing brain-based methodologies and frameworks. Neuroscience-based strategies were employed to foster optimal learning, insights, motivation, and behavioural change.

Key Activities: Introduced impactful activities such as the Healthy Mind Platter and If-Then plans for habit formation, designed to work with the client's needs.

Measurable Outcomes and Changes: As a result of the coaching, the client reported significant positive changes in both professional and personal aspects:


Professional Changes:

  • Enhanced organization and reduced reactivity in daily tasks.

  • Improved time management and intentional allocation of time.

  • Increased self-awareness and reflection in various situations.

  • Effective handling of conflict situations with a prepared game plan.

  • Empowerment of the team to take charge of their schedules and priorities.


Personal Changes:

  • Rediscovery of personal motivation and excitement.

  • Accountability to goals and lifestyle changes.

  • Establishment and comfort with work-life boundaries.

  • Development and maintenance of healthy habits with awareness of potential deviations.

  • Client Testimonial: " I feel like I have pulled my head out of the sand now and feel a bit more organised with things and don’t feel so reactive with my days! This week for example I have nailed by Monday board and am seeing lots of green “Dones” which is a nice feeling for once! I definitely feel more “me” again! I went through a period where I didn’t feel excited/motivated by things that would usually and that was tough. So it feels really nice to be back on track and having fun”.

This case study shows the power of personalised coaching in addressing leadership challenges, promoting self-awareness, and achieving a healthier work-life balance. Small changes can be incredibly life altering in both a business and home setting. 

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